Dental insurance verification, done before the patient arrives

The 2024 CAQH Index estimates that eligibility and benefit verification cost the dental industry about $2.1 billion in 2023, about 30% of all dental administrative spending. It also estimates that an office saves about 8 minutes on each check it moves from phone or portal to fully electronic.

Source: CAQH, 2024 CAQH Index Report (2023 data)

1. 1The patient's details. Payer, member ID and date of birth. If anything is missing, the patient shows "Add details" instead of a failed check.
2. 2The electronic check. InsureIQ runs a standard electronic eligibility check through Stedi, a healthcare clearinghouse.
3. 3DentalIQ's own rules read the answer. Coverage by category, deductible and maximum remaining, and frequency limits. Where the payer was silent, the result says "Verify with payer" or "No prior on file". It never guesses.
4. 4The call sheet. Everything still open, grouped into one call per carrier. A record the payer couldn't match is held back as "Check record" until someone fixes it.

• It doesn't log into payer portals or call payers for you.
• It doesn't write back into your practice software: you copy the results across.
• An eligibility answer isn't a guarantee of payment.
• Real payer checks switch on for each practice when it goes live on DentalIQ.

Results feed the morning briefing, so the team sees who's ready and who isn't, and AcceptIQ, whose treatment estimates are built from the patient's newest check.

Included in every plan, from $599/month. 14-day free trial, no card required. See all plans.

• Treatment plans with insurance estimates (AcceptIQ)
• Dental claim denials (BillingIQ)
• How to reduce dental insurance write-offs
• Trust & safety: how DentalIQ handles data